Dubai Municipality has announced that it will stop receiving all auditors at its customer service centers (Al Twar Center, Hatta, Al Kifaf, Al Manara), while receiving requests for auditors remotely instead of personal attendance and only providing services through smart applications, call centers and a dedicated phone line to receive calls, in Framework to strengthen preventive efforts to secure the health and safety of society, and ensure the highest levels of protection for all its members.
The Director General of Dubai Municipality, Eng. Dawood Al Hajri stressed that "the step comes in the framework of the efforts exerted by government institutions in Dubai, which complement with the intensive measures and measures taken by all institutions and bodies in the UAE in this exceptional position, aimed at providing the highest levels of protection and protection for individuals Society, in accordance with the recommendations of the World Health Organization, and following the best international standards and practices in this regard. "
Al-Hajri pointed out, “The Dubai Municipality’s keenness to provide a healthy and safe environment at all times, and to mobilize all resources and capabilities to face this exceptional situation in cooperation with the various stakeholders in the Emirate of Dubai, and within a specific plan that includes the safety of community members and the safety of public facilities and facilities, appealing to all segments of society Cooperate with the work teams and allow them to fully perform their duties and not gather in the declared sites in order to ensure the safety of all. "
Dubai Municipality has been making great efforts since the beginning of the crisis, to combat the emerging Corona Virus (Covid-19) and limit the possibility of its spread by implementing many measures and initiatives to protect employees and customers, through sterilization and constant disinfection of all buildings and facilities affiliated with it, and educating workers and the public with prevention guidelines and health instructions To be followed.
The procedures also included the continuation of the Dubai Municipality to sterilize and disinfect all parts of the city, using high-quality equipment and sterilizers to ensure the health and safety of the community.
Dubai Municipality provides its smart services to customers to enable them to complete all their transactions through the website of the Department dm.gov.ae, from anywhere and at any time, from these services: Building Permits Service, Environmental and Waste Services, Planning and Surveying, Food and Consumer Permits, Health Safety, financial services and sanitation. It also provides its services through its applications such as the Dubai 24/7 application, “My Map”, and the Dubai Building Permits System (Dubai BPS) to obtain all building and completion licenses services, “Maskani” and “Makani”. , My Producer, and Elif, as well as the I DUBAI app.
The strategic partner services outlets and their services will also be closed in municipal centers and through government departments and private institutions, including: Roads and Transport Authority, Dubai Electricity and Water Authority, General Authority for Pensions and Insurance, Federal Authority for Identity and Citizenship, Ministry of Community Development, Dubai Courts (Notary), Ministry of Human Resources (Tasheel), Mohammed Bin Rashid Housing Establishment, Financial Department, Ministry of Foreign Affairs and International Cooperation, Emirates Islamic Bank, Etisalat, Real Estate Services Secretary, Command Center, Du Company, Ontime Governmental Services, Hayek Wali Rent A Car, Turgeman Translation Services Legal, Manara real estate registration, the Islamic Finance Company (Horizons).