If you have booked a charter trip, you have a protection in the Package Travel Act which says that in exceptional circumstances you may have the right to cancel free of charge.
- However, what is considered extraordinary must be tested on a case-by-case basis, explains consumer adviser Johanna Persson in SVT's Morning Study.
Up to the airlineIf, on the other hand, you have just booked a regular flight, it is entirely the conditions for that particular ticket that determines whether you can get the money back.
- Then you have to check for yourself what the conditions can be, as the conditions can vary greatly. Some airlines may help and are more flexible with re-booking. You can contact your airline simply.
More questions and answers can be found in the clip above.