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February 29, 2020 22.18 Passengers whose flights are canceled and those subject to the restrictions of third countries imposed on people who come or have stayed in Italy in the last 14 days are entitled to a refund of the air ticket. This is stated by ENAC. The right also applies to passengers who, by order of the Authorities, are subject to measures to contain the coronavirus epidemic and who therefore cannot use the air ticket. "They are not entitled when the cancellation is not attributable to the carrier".