(Countering New Coronary Pneumonia) During the epidemic, the number of online consultations at the "Smart Hospital" exceeded 24,000
China News Network, Beijing, February 27 (Reporter Zhang Su) Affected by the new crown pneumonia epidemic, many hospital outpatient departments and clinics were completely discontinued. The reporter learned on the 27th from the joint research and development team of the “Smart Good Hospital” platform of the First Affiliated Hospital of Xi'an Jiaotong University, Chaoqian Science and Technology, that the platform has played a role so far—the number of online consultations has exceeded 24,000, and 23,000 orders were delivered home. .
"Smart Hospital" is a smart online medical service platform formally established in early June 2018. After registering with the real name on the platform, patients can enjoy services such as video consultation, online consultation, examination appointment, result inquiry, home delivery of medicine, mobile payment for outpatient, prepaid hospitalization, and bed reservation. As of now, the number of registered users on the platform is nearly 740,000.
"Online consultation can effectively avoid the risk of cross-infection between doctors and patients, and can maximize the need for patients to see a doctor." Said Ren Hui, chief physician of the Department of Respiratory and Critical Care Medicine at the First Affiliated Hospital of Jiaotong University. The diagnosis and treatment moved online, which greatly relieved the patients' worries and pressures.
Ren Hui said that from the registered clinic to the appointment for examination, from the test results to the prescription and prescription, and from online to offline, "Smart Hospital" will complete all the diagnosis and treatment processes of the First Affiliated Hospital of Jiaotong University. Especially for patients who have visited many times, doctors can master the condition more comprehensively according to the patient examination data in the system. Even when the patient cannot come to the hospital for follow-up visits, analysis answers and medication instructions can be given.
For example, Ren Hui said that during the Chinese New Year, an old patient suddenly developed a fever, but because of the closed traffic, he could not come to Xi'an immediately. "Using the" Smart and Good Hospital ", I conducted an online consultation with the local doctor to analyze the patient's imaging data and test sheets, and finally eliminated the concerns of patients and their families."
Shi Ruiming, deputy director of pediatrics at the First Affiliated Hospital of Jiaotong University, felt similarly. She mentioned that she had encountered an unexpected situation the other day, "a child with a previous history of febrile seizures suddenly developed a high fever situation at night." With the “Smart Hospital”, parents contacted Shi Ruiming and handled under her guidance, which eased the child's illness.
Shi Ruiming said that during the epidemic, patients' offline medical treatment was limited, and some patients who followed up for a long time may be neglected to manage, which will affect the follow-up effect. With an online platform, they can be guaranteed "without going out at home and without interrupting medication." During the epidemic, the outpatient doctors of the pediatric general department of the First Affiliated Hospital of Shanghai Jiaotong University opened the authority on the "Smart Wisdom Hospital". Within a 12-day period, nearly 700 patients were consulted, involving medical consultation, child health care, chronic disease treatment, and vaccination. In her opinion, this reduces the cost of medical treatment for patients, and in the future, it may be possible to “move online” regular consultations such as children's daily feeding and health consultations.
Chen Yunchun, director of the Mental and Mental Health Section of the First Affiliated Hospital of Jiaotong University, described that "a good hospital" is similar to an online store, while the first affiliated hospital is a physical store, which opens up online and offline services, which not only improves the efficiency of medical services but also helps The establishment of core doctor-patient relationship. "In the future, more than 50% of our psychiatric services can be carried out in the" Smart Hospital ", especially for returning patients." Chen Yunchun said that there are currently some special drugs that are controlled and not supported online. Mail and look forward to corresponding policy adjustments.
Shi Zhihong, chief physician of the Department of Respiratory and Critical Care Medicine of the First Affiliated Hospital of Jiaotong University, is the fourth batch of medical workers assisting Hubei. During the fight against the epidemic in Wuhan, she was also concerned about the patients. Through the "Smart Hospital", she can track and follow up after work.
Before Shi Zhihong went to Wuhan, her department opened a fever clinic on the third day of the first lunar month, and received more than 440 consultations on that day. In her opinion, the video and audio interviews of the "Smart Hospital" have solved the problems of "sight" and "listening". Next, electronic auscultation equipment will be used, and "Internet + medicine" will be used to enable doctors to achieve remote Auscultation will surely further accurately understand the patient's symptoms and realize the innovation of traditional medical methods. (Finish)