The old agreement for Region Västmanland has expired and with the new agreement the region has expanded the range.

- We want to provide a better service and a wide range, says Madeleine Åkerlind, process manager, Region Västmanland.

Have you received any complaints?

- We have seen that we need to be updated in our range. We must be both big and small.

The old agreement expired in October and according to Madeleine Åkerlind, the new agreement has nothing to do with the shortage of material that hit the region during the autumn.