The Dubai Model Center, part of the General Secretariat of the Executive Council of the Emirate of Dubai, has announced the opening of the public vote on the nine initiatives nominated for the banner of the Hamdan Bin Mohammed Program for Smart Government. Major service.
The current session is characterized by the development of a voting mechanism, the first of its kind, where it will be able to target customers from the initiatives of these candidates only vote for the distinctive initiative that contributed to their happiness and facilitate their experience when receiving services.
Iman Al Suwaidi, Senior Director of Dubai Model Center, said that the banner of Hamdan Bin Mohammed Program for Smart Government plays an active role in pushing forward efforts to develop the tools of government work in a way that ensures successful solutions to the current challenges and accelerating changes and confidently embarking on the future. His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, and His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, to achieve the happiness of customers and community members, as a fundamental pillar to ensure keeping up with innovative services. And the aspirations of the members of the community, and explore new horizons for happiness dealers, noting that the selection of candidate government initiatives involves a number of criteria that measure the efficiency, effectiveness, sustainability and compliance approach to smart government.
Al Suwaidi said: “This course represents a new milestone in the programme's journey to continue its remarkable successes which have positively reflected in the culture of continuous improvement of government services. The new voting mechanism is of particular importance, as it is based on ensuring the highest standards of transparency in the selection of the winning initiative, and contribute to the efforts of government agencies to develop mechanisms to provide world-class services and establish Dubai's leadership position globally.
The development of the Dubai Model Center for the new voting mechanism is part of its belief in the need to engage customers in the process of continuous improvement of government services, to measure the success of these services, where will be selected the most innovative and worthy government initiative to get «banner Hamdan bin Mohammed program for smart government» based on a new mechanism It is based on public votes and high evaluation by the jury. Voting is scheduled to run from 4 December to 18 this month via the website (http://www.d voting.dtmc.gov.ae). The winner will be announced during the Hamdan Forum. To be held under the slogan «Pioneering Services».
Nine initiatives from eight government entities were nominated for the Hamdan Bin Mohammed Program for Smart Government 2019, and the list of candidates and initiatives includes the cybercrime initiative of Dubai Police General Headquarters and the NolPlus and Tech Taxi initiatives. Roads and Transport in Dubai, the “Visual Communication” initiative from the Dubai Courts, the “Smart Response (Water) initiative from Dubai Electricity and Water Authority”, the “Malak system” from the Dubai Land Department and the “Smart Individual Licensing System” from the Dubai Health Authority. The «immediate license» from the Dubai economy, and «coordinator» from Dubai Customs.
The Dubai Model Center also announced its new visual identity, which is based on the pillars of improvement and shared services, and the establishment of a new phase in its journey of qualitative achievements.
Dubai Police carry the current flag.
Government entities in Dubai have received the banner during the previous years, including the Roads and Transport Authority for the rapid metro initiative, licenses for the Shamil initiative, the Department of Tourism and Commerce Marketing for the e-ticket system, and the Roads and Transport Authority for the umbrellas initiative. The Dubai Police carries the current banner on the initiative of «Smart Police Station».
- A new voting mechanism for the banner of Hamdan Bin Mohammed Program for Smart Government.