A woman is sitting in a test room with the mobile in her hand. In front of a closed group on Facebook, she says that she is in the store to try out clothes for her child's funeral, but needs help to cope with the situation. Within minutes, she received feedback from other grieving parents. Hugs, hearts and concrete advice from others who share her experiences.

"It is a terrible example but clearly shows how she could get in touch with the group, right then and there when she needed it," says Ylva Hård af Sergerstad, associate professor at the University of Gothenburg.

Meet others with the same experience

The woman in the test room is an example of her research on how parents helped each other in the support group “We who have lost a child”. The study showed that many had a great need to talk about their loss, but felt it was difficult to be as open as they wanted with friends, family and acquaintances. But in the support group there was a large and immediate access to others with the same experience.

Many have found it easier to expose themselves to unknowns.

Not always risk-free

SVT has today told about Klara, which uses live broadcasts as therapy for her mental illness. Ylva Hård af Segerstad reads some comments that are left in her flow and notes that they come from people who are engaged and interested in how she feels.

-I think it's an important thing. Even though it happens to be a person you have never met, you feel that it is a support and a commitment. It is important for us humans not to be alone.

Can there be risks in so openly describing their most difficult problems?

- Once you have released the information you will no longer have control. It is one thing to tell something in a conversation and another to share pictures or difficult experiences in a format where it can be recreated, distorted and spread further, says Ylva Hård af Segerstad.

See the documentary "Live live " about the phenomenon of living parts of life live.