It was because the resident had forgotten to put on the phone after a conversation with a relative that the violations were discovered. For over 20 minutes, the relatives could hear how an employee at the municipal elderly care home went to serious verbal violations.

In the Lex Sarah report that the municipality has made it appears that the resident has a psychiatric diagnosis and thus is particularly exposed - and this is why the municipality considers the event as a serious psychological abuse.

Employees should be alert

Even an employee who was present when the violations took place, is criticized for not reporting the incident further.

The employee was a temporary employee who worked in the business for ten years and at the time worked his last weekend.