Owners of vehicles registered outside the Emirate of Abu Dhabi have informed Emirates Today that they are unable to register in the Abu Dhabi Traffic Tariff System through the Department of Transport's website, noting that they also failed to communicate with the Department's Customer Service Center due to busy lines. This is less than 24 hours before the system is activated.
In detail, vehicle owners attributed the reason for not being able to register in the traffic tariff gates system because of the system's refusal to create an account for them, the presence of the site is often out of service, or the refusal of the identity card data on the grounds that they are unhealthy despite the owners' assertion of their validity, and double registration for people who have Two vehicles from different emirates, one of them from Dubai, have their own traffic token, in addition to not finding accounts for some who own vehicles registered in the Emirate of Abu Dhabi and vehicles registered outside the emirate. They called for extending the registration deadline which will expire on Tuesday, 15 October, until the Difficulties they face and to make sure that there are no challenges in the electronic system hinder the completion of the registration process.
Car owners confirmed that they failed to register their cars over a week, pointing out that the service is not available in many times and that the registration process fails if the service is available for technical reasons beyond their jurisdiction, demanding the need to extend the period of registration before the application of fines, especially since the number The customer service center and technical assistance team are busy all day.
On the other hand, tweeters commented on the Department's social networking site, "Twitter" that the system does not have the option to recharge cars from outside Abu Dhabi, demanding that the creation of a single portfolio for all services of the Abu Dhabi government, and confirmed the account on behalf of the shadow, faced with difficulty in registering despite all his data However, registration did not take place, while another account in the name of Abu Hamdan that he is having difficulty registering, and is calling the customer service, but the lines are busy.
For its part, the Department of Transport thanked the singers for their communication and communication, and invited them to communicate with the Customer Service Center on 80088888 and our technical team will help you, thankful for their cooperation and understanding.
The Department of Transport has located the gates of the traffic tariff system on the bridges leading to the entrances to Abu Dhabi Island, including Sheikh Zayed Bridge, Sheikh Khalifa Bin Zayed Bridge, Al Maqtaa Bridge and Mussafah Bridge, noting that the traffic fees will be AED 4 per crossing during the peak times of Saturday. Until Thursday in the morning from 7 to 9 and the evening from 5 to 7 and outside the peak times and on Fridays and public holidays will be charged two dirhams, while fines will be imposed on violators, so that the violation of traffic through the traffic tariff areas without registering the vehicle in the system after the end The time limit for registration, AED 100 for the first day, AED 200 for the second day, AED 400 for the third day and the following, with a maximum of AED 10,000.
It is worth mentioning that all vehicles registered in the Emirate of Abu Dhabi until October 15, 2019 will be registered in the system automatically without any fees.The user will receive a text message on his mobile number registered with the Abu Dhabi Police on the account details.
For vehicles that will be registered in the Emirate of Abu Dhabi after 15 October 2019, the user must add them to his account and pay the registration fee of AED 100 per vehicle (AED 50 as registration fee and AED 50 to be credited to his account).
The Department pointed out that those who own vehicles registered in the Emirate of Abu Dhabi and vehicles registered outside the Emirate will be registered an automatic account includes his vehicles registered in Abu Dhabi and without paying registration fees, will be sent a text message to him on his mobile phone about the details of the account, note that he must register what he wishes Other vehicles registered outside the Emirate of Abu Dhabi will have to pay a fee of AED 100 per vehicle (AED 50 as registration fee and AED 50 to be credited to his account).