In all cases when customers contacted Volkswagen with haunting tailgate, they happened to open with the rather sensitive remote controlled car key according to information manager Markus Thomasfolk.

- It is not uncommon and quite a number of such reports come in. But when we examined it, it turns out that the car's remote control was somehow accessed, he says.

First known case

According to him, they have had no other cases like Petter Andersson's where another car's key opened the tailgate.

- The keys have a rolling code so it should not happen, says Markus Thomasfolk.

After several turns to the workshop, Petter Andersson's car has changed identity with a new steering wheel and key. Therefore, it is also not possible to recreate the event when another key opened the tailgate according to Volkswagen.