The Dubai Police General Headquarters, Dubai Public Prosecution and Dubai Courts and the General Directorate of Residency and Foreigners Affairs in Dubai have signed a Memorandum of Understanding (MoU) to develop the Passport Lost Certificate Service to become a cross-platform platform.

The new platform, which will be launched in the first half of next year, will reduce the application process for the “lost passport” certificate from eight to three steps.

The previous eight steps are: Submitting the application and then obtaining a letter of loss, followed by a stamp of the letter, especially from the General Directorate of Residency and Foreigners Affairs, a stamp from the Dubai Courts, then a stamp from the Public Prosecution, and then visit Dubai Police to obtain the certificate of loss, and then submit On the passport through the embassies, and finally visit the General Directorate of Residency and Foreigners Affairs to put a residence sticker.

The three new steps are: obtaining a passport loss certificate from Dubai Police, applying for passport through embassies, and finally visiting the General Directorate of Residency and Foreigners Affairs to put a residence sticker.

The Attorney General of the Emirate of Dubai, Counselor Essam Issa Al Humaidan, said that the new service will reduce the time required to document the loss of passports from four working days to be completed during the same day, which reflects positively on the beneficiaries of the service, and reduces the efforts of the four departments to complete it.