Paris (AFP)
In 2027, Sarah, your virtual assistant wakes you up gently, proposes an optimal breakfast for your health, prepares the brief of the meeting of 10H ... An idyllic future that puts down the investigation of Cash Investigation, diffused Tuesday ( 21H), on the small hands of the digital.
Because behind the somewhat mysterious expression of artificial intelligence, "click workers" carry out repetitive micro-tasks like surrounding a pedestrian on an image (for "automatic vehicles of the future") or repeating in a loop "goes into the living room "for a future intelligent vacuum cleaner.
Artificial intelligence is "machine learning", summarizes a brain at Google, Olivier Bousquet, interviewed in Zurich. The machine, to work, must first learn and it is human flesh and bone that provide the millions of data needed for this learning.
"Invisible" paid for the task, which connect on platforms in the United States, India or France for ridiculous sums (30 cents an hour), like Dawn Carbone.
This 46-year-old mother of the US State of Maine connects 8 hours a day and earns "an average of $ 250 a month". She can stay home to care for her autistic daughter.
At the other end of the chain, a Google partner company, Figure Eight, whose CEO proclaims unabridged that with the internet "you can make someone work, pay a pittance and fired when you do not have Not needed anymore".
Admittedly, these remarks date back a decade, but they reflect the spirit of digital platforms vis-à-vis these new proletarians without a contract, without paid holidays, without unemployment.
The 2-hour documentary by Sandrine Rigaud, entitled "Help, my boss is an algorithm!", Addresses three facets of platforms: meal delivery, with Deliveroo and Uber Eats, artificial intelligence, and moderators who "make the household "for Facebook content violent, hateful or sexist, at the risk of being traumatized.
True to its "punchy" reputation, the magazine has obtained overwhelming documents, showing for example how Deliveroo has identified through geolocation which of its deliverers participated in an event, and tries to bring together against them evidence of professional misconduct for them. disconnect.
The survey, the result of a year's work, is followed by a debate with Bérangère Couillard, MP LREM at the origin of a disputed article of the law on mobility instituting optional "charters" of the rights of deliverymen, Barbara Gomes, PCF parliamentary associate who is calling for a real employee status for these workers, and union specialist Christophe Degryse.
© 2019 AFP