“You can’t leave people face to face with their problems. Everyone, I want to emphasize this, I spoke about this more than once, and now I want to make an additional emphasis on this, it is everyone who has suffered from floods who should receive support, should already be informed about their rights laid down by the law of payments, be able to quickly, get this money immediately, know where to go, ”he said.

As Putin noted, so far this, unfortunately, "does not always happen."

“People still encounter callousness and formalism, with the worst and, unfortunately, very common features of our bureaucracy. I ask you to properly instruct your subordinates, dear colleagues, responsibly, to properly deliver all the work, and the heads of regions personally, without delegating anyone, to visit the affected areas. With our own eyes, see what is happening there, talk with people, understand what needs to be done, ”he added.

On September 13, Putin instructed the government to budget money for the restoration of housing and infrastructure after the flood in the Irkutsk region.

As the Irkutsk authorities noted, to date, 45 thousand people have been recognized as victims of the flood in the region.

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