The Executive Director of Dubai Taxi Foundation, Dr. Yousef Al Ali, said: "The experience of providing the electronic booking service for the taxis of the institution through the implementation of Karim has resulted in positive results, the most important of which is the low waiting time for the taxi drivers to arrive at 70% Less than four minutes compared to 12 minutes, as well as the increase in the number of bookings in the past weeks, expected to reduce the waiting time in September to three minutes when the completion of linking 50% of the taxis in Dubai by the application of «cream».
Al-Ali explained to Emirates Al-Youm that the Corporation has completed the activation of the reservation through Karim for about 2000 vehicles of its fleet of 5100 vehicles. The service will be completed for the total number of taxis operating in the emirate during the coming stages.
He pointed out that the booking through the application has had a positive impact on the performance of drivers, as a result of benefiting from the characteristics of the application in its ability to locate the customers accurately, as well as that booking through the balance of the geographical distribution of the location of vehicles.
In response to a question about the importance of cooperating with Karim in the establishment of an electronic booking company for taxi cabins and a move to dispense with the reservation system of the Authority, Al Ali said: "The Commission decided to benefit from the infrastructure of the booking system at Karim, instead of developing the system Booking of the body, which will cost a lot of time and effort ».
"It is smart to take advantage of the advanced technology used in the reservation system through the Karim application, as it provides all the elements required to provide the reservation service quickly and easily."
Al-Ali explained that the introduction of the taxi service goes beyond the idea of a reservation application. It requires the management and operation of a taxi model by covering all the elements of the booking process, which include availability of driver application and other application to the client and third operator application, Company «Karim».
The Dubai Roads and Transport Authority (RTA) aims to increase the efficiency of taxis in the emirate in terms of the ease of finding and booking vehicles electronically, reducing the expected date of arrival of the vehicle and providing advantages to customers, Route the application, determine the route most appropriate for the trip and show the vehicle and driver information and the possibility of evaluating the service and driver.
The Dubai Roads and Transport Authority (RTA) and Karim, the brand of electronic booking company for taxis in the emirate, launched the name Hala. The Authority announced that the launch of Hala is an important event in the strategic partnership between the Authority and Karim, which aims to enhance the efforts of the Government of Dubai to transform into the smartest city in the world and to keep abreast of the global transformation in urban transport planning. Relying on private vehicles.