Dubai will host the World Summit to facilitate the tourism of the owners of Dubai, on the 5th and 6th of November, under the theme "to make all cities friendly to tourists of great interest", with local and international participation.
The summit aims at highlighting the challenges faced by about one billion people as they travel as residents or tourists in different cities of the world, and awareness of the need to strengthen legislation, laws, infrastructure and services that meet their needs and aspirations and their right to discover the world easily and easily, On the direction of Dubai and the UAE to take the place of the best in the world in providing services and facilities that enable the owners and provide them with opportunities to serve themselves and their communities and the discovery of potential potential, while statistics show that about 50 million people from the owners The Middle East is looking forward to visiting the cities and tourist destinations that provide them with appropriate services that meet their needs.
As part of this vision to empower stakeholders, Dubai has sought to provide quality services that meet their health care and rehabilitation needs, provide an educational and educational system that ensures their full integration into the community, ensure that they have the same educational opportunities as their peers in different educational institutions, The right employment opportunities for their potential, as well as the provision of public facilities and services that enable them to engage in their social environment easily.
The launch of HH Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, is the name of the "people of concern" to replace the term "people with disabilities" Concerned with their affairs at the level of the UAE in general.
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council, launched the "Community-A Place for All" initiative, one of the most important contributions to empowering Dubai's stakeholders. By 2020, through projects and initiatives that should be integrated and overcome all obstacles that may interfere with their positive interaction with their family and social environment.
The initiative has adopted a comprehensive policy to empower and integrate people with an interest in economic and professional life by providing jobs and employment. Since its inception, the Initiative has developed policies to support their capacities, provide health care services, rehabilitate them at an affordable cost, and develop specialized curricula for inclusion in comprehensive education programs. The initiative sponsored specialized transport services to facilitate their transfer to and from educational establishments and encourage them to participate in various educational, cultural and recreational activities.
Dubai has been a model for friendly cities. The strong economic growth that has been associated with it for decades, and its success as a global financial and business hub, has driven away from their needs, care and attention to their requirements, and has motivated them to include them at the heart of their career. And to expand their circle of participation in the economic, cultural and sports fields, through various projects, initiatives and programs.
Dubai has launched its five-year plan to launch its operational programs in 2016 and conclude by the end of 2020. It is based on five axes that cover all aspects of life and achieve the vision of the Emirate by creating an inclusive and friendly society for all stakeholders in education, health and care. Social, employment and qualified environment, and the government agencies concerned to lead each axis of the strategy, and the formation of task forces from various relevant parties, to ensure the effective implementation of the strategy in accordance with the time frames set in line with the Dubai 2021 plan, which forms the framework of the overall Development efforts in the Emirate.
As part of the Dubai Way program, the Dubai Tourism College (DTCM) of Dubai's Department of Tourism and Commerce Marketing (DTCM) has launched a comprehensive service training module for tourism professionals to provide the best level of service to their valued customers.
The program is designed to expand knowledge and enhance the skills of tourism sector employees within government and private institutions, including hotels, airlines, airports, shopping malls, transportation systems, leisure cities and tourist attractions to help them acquire information and skills for visitors seeking additional information about Dubai. .
In the context of digital training, the Dubai Approach uses videos that include a specific set of information on cultural awareness, professional and social ethics, customer service and the values of Dubai and the UAE. This category reflects Dubai's keenness to be a city for all.
In the context of providing comprehensive health care to stakeholders, DHA launched several advanced health programs that meet their needs, similar to those in developed countries such as the United States, Britain, Canada, Japan and Australia, including the "Early Detection of Developmental Delay , Which provides early detection services and identification of developmental, physical, mental or psychological disabilities. It covers all children from birth until age six and ensures that they are exposed for early intervention in the health sector and educational institutions in Dubai using the latest technologies.
The "Diagnosis and Early Intervention" program, which helps to change the behavior of disabled children, has been launched. This is represented in increasing the level of independence of the child, improving his self-care ability, acquiring new behavioral patterns he could not perform, Linguistic, kinetic or socio-emotional.
Among the targeted programs, Dubai has also launched the Rehabilitation, Rehabilitation and Mental Health Program to provide a range of measures to help individuals who suffer or are likely to suffer from disability to achieve and maintain optimum performance in interaction with their environment, including medical care Treatment and assistive techniques, and make them available as close as possible to their homes.
Dubai has also launched a range of integrated services in all RTA service facilities. All ticket windows are designed to be easily accessible by wheelchair users, as well as on all trains. The stations are equipped with closed circuit television for those with hearing disabilities, non-slip slopes and special parking for them from main entrances, processing Stations with public telephones, at a low level to enable them to use, and wide gates to facilitate wheelchair access.
The Dubai buses are equipped with all the amenities to be easy to use by the owners, in terms of reducing the level of floors, providing buttons to request the service level passenger seat, and designed and implemented shipping stations, to enable them to use the water bus, and the Public Transport Corporation crew As a coach to help owners with an interest in boarding boats and assisting them on every berth.
The Traffic and Roads Corporation has worked to design the height of the sidewalks to meet the requirements of this category in terms of reducing the height when approaching junctions or crossing points, providing electric elevators for the new pedestrian bridges, and ensuring the existence of free parking and sloping paths near the drawers,
The Dubai Community Development Authority (CDA) has launched the Sanad Smart Card to introduce stakeholders to the needs of the government, semi-governmental and private sectors, and launched a smart application to communicate with them and their families. In response to inquiries related to the laws and legislation of this segment and provide advice and initial guidance specialized for families by specialists, and secondly to make communication between individuals and persons with hearing disabilities to provide an immediate language translation signal, and can be loaded On smart phones to deal with people with hearing disabilities.
Dubai's interest lies with the owners of the company for years. In 1993, it founded the Dubai Club for the Disabled, which later became the Dubai Club for the Owners of Hammam, aiming to prepare them for their role in society in the sports, cultural and social fields.
Services designed for owners
Dubai Municipality has prioritized the provision of multiple services designed specifically for the owners of the concern and took care of their requirements and needs in the modernization, development and facilitation of services within their facilities, service centers and projects, in accordance with the best international standards and international experiences, provided them with a Braille guide in parks and service centers, Of their entrance fees, and provided children with many games and specialized fitness equipment, as well as the provision of wheelchairs for public gardeners free of charge.
The Municipality has also set up service windows that are designed in a manner that facilitates the access of owners to carry out their transactions, and special corridors on the shores of Dubai, and provided qualified staff to communicate with them in sign language in public parks and service centers, in addition to car parks in all municipal facilities, wheelchairs to ensure their comfort, And launched a number of services to facilitate the owners and the completion of their transactions by visiting them in their homes in full without attending the municipal buildings.
«My community .. a place for all» The policies of the integration of stakeholders and promote their participation in society.
Specialized services that take into account the needs of the owners in the emirate and achieve the highest levels of comfort.
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One million people of interest in the Middle East are looking to visit destinations that provide services to meet their needs.