The Federal Authority for Identity and Nationality has confirmed that the updating of the data of the customers - which is included in the Population Register and Identity Card - is carried out through safe and secure methods and means, and depends on verification methods that guarantee the reliability of the person's identity and the validity and integrity of the data associated with him.
The TRA denied that the telephone or e-mail was among the means used to record or update individuals' data. It explained that the amendment of any statement, however simple it may be, requires the presence of the person concerned, accompanied by the identity card to one of the centers of the dealers, , Following the established verification procedures.
The TRA denied the rumors circulated by some of the applications of mobile phones and social networking sites about the penetration of their technical systems, stressing that these systems have the highest degree of protection against piracy, and equipped with the latest programs on the global level to ensure their safety.
"The Population Registry System, registration systems and services related to the ID card include a set of advanced technologies that ensure the integrity of the procedures, the accuracy of the data, the quality and efficiency of the services provided to the customers, and immediately detect any technical fault or illegal attempt to access such systems, Preventive and curative.
The Authority pointed out that there are unified and approved versions of the messages sent by the Authority to the customers regarding the stages of services for issuance, renewal and replacement of the identity card, pointing out that anyone who has an account on the electronic form can create a fictitious service request and enter the phone number he wishes to receive the password related message One «OTP», but can not make any change in the content of the messages, and can not exceed this stage, or access to any other data.
The TRA has warned against any suspicious communications or requests made by persons impersonating employees, and requests that customers be updated by phone, calling on members of the public not to disclose their data in such cases, especially those related to their bank accounts and personal information. In any way, and that the only means of updating the data is to review the centers of the Authority. The TRA called on customers to take news from their official sources, not to fall victim to irresponsible publications, and to communicate with them through their own channels of communication, whether through the call center on 600530003 or through their social networking pages or via instant messaging »Available on its website, as well as the centers of the dealership of its agents deployed in different emirates of the state.
"Identity and Nationality" systems have the highest protection against piracy.