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An O2 mobile operator store in Loughborough, central United Kingdom, January 23, 2015. REUTERS / Darren Staples
A huge blackout has affected millions of mobile O2 users in the UK since Thursday morning. O2 explained that the failure came from a global computer problem affecting its equipment supplier Ericsson. Both groups have since apologized and assure that everything will be resolved by Friday morning. A meager consolation for all users who have experienced a chaotic day.
With our correspondent in London, Muriel Delcroix
More access to the internet and therefore to no data including e-mails and SMS: the whole day of Thursday from dawn, the users of the O2 operator fought with their mobile phone suddenly mute.
In all 32 million customers left behind who gave free rein to their frustration via the media and social networks when they could use the wifi.
Many professionals who rely on their laptop data to work - like their schedule, the names and addresses of their customers - and use the satnav of their car to get around, complained that they lost a full day of work. job.
Even public services, including London's transport network, have been affected leaving travelers at bus stops in front of empty schedules.
Yet some rare voices in this surge of recriminations have welcomed with some relief this weaning computer: " Remember when in the not too distant past people did not walk like zombies stuck on their screen, " quipped a user, before to conclude: " This is not a black screen for a few hours that will make me spend sleepless nights. "