The National Ambulance revealed that its operations rooms had received 290,000 reports over the past five years in the northern regions, which were responded to and dealt with professionally. More than 200,000 of them were responded to, and 179,000 patients were treated with national ambulances fitted to international standards.
The national ambulance said it received 74,329 communications last year, an average of 200 calls a day, and the average response time was eight minutes and 29 seconds last December. The "National Ambulance" staff consists of 430 ambulance crews and 39 medical operations officers, as well as administrative and technical personnel and support through 50 emergency points distributed in the northern regions, around the clock, according to the highest international standards.
The Chairman of the National Ambulance, Hussein Ahmed Al Harthy, stressed the importance of enhancing the level of emergency services and developing them continuously, according to a system of work that invests in trained and qualified cadres and provides the necessary tools for them to enable them to perform the duty professionally and proficiently.
Al-Harithi noted the importance of the UAE's strategy to be one of the best countries in the world and to enhance its international leadership and position on the international competitiveness ladder, pointing out the progress of the National Ambulance during his career in the last five years.
On the occasion of the five-year anniversary of the National Emergency Service's provision of emergency services in the northern regions, the National Executive of the National Ambulance, Ahmad Saleh Al-Hajri, revealed that since the start of the service, over five years, 149.5 The statistics indicate that the average number of monthly communications increased from 2483 in 2014 to 6194 in 2018. He pointed out that the rate of communications that have been activated and respond to them is 89.3%. The response rates for the active communications were 4476 per year Compared to 2,365 reports In 2014, with a parallel rise in ambulance operations and the transfer of patients to reach 3617 in 2018 compared to B2228 in 2014, rising by 62.3%.
Al-Hajri added that the National Ambulance succeeded in accelerating the response time from 18 minutes and 12 seconds in February 2014 to eight minutes and 29 seconds in December 2018, recording a 48% reduction rate, which is equivalent to the rate of response of developed countries worldwide. National Ambulance »Maintain an average response time of less than nine minutes in the last three years.
Localization Plan
In the course of its commitment to Emiratisation plans, the National Ambulance launched a qualitative program for the preparation and rehabilitation of UAE paramedics, in cooperation with the University of Sharjah, in order to provide them with knowledge and professional competence.
The first year of the program witnessed the graduation of 13 paramedics and paramedics who officially joined the ambulance staff in the northern regions. This number doubled in the second year of the program to 26 paramedics. The plan for the next academic year is to double the number again.
Modern operating room
The "National Emergency" programs are used periodically to manage the operations to enable it to handle the high number of communications received. Users can request the ambulance and deliver the report to the operating room at the exact coordinates of the scene at the click of a button through the GPS.
He revealed that in the current year, the comprehensive development plan of the Operations Room of the National Ambulance will be activated and linked electronically to the Intelligent Communications Management System for the emergency and crisis sector operating rooms of the Ministry of the Interior.