Exclusive interview with Hong Kong police "negotiation expert" Cai Yongyu. Cai Yuyu is the training director of the Negotiation Team of the Hong Kong Police Force.

She has handled countless similar cases since joining the police negotiation unit in 2009. The position, which seems quite mysterious to the outside world, is selected from within the police force. The training content includes crisis negotiation principles, active listening skills, suicide attempt handling, hostage handling, counter-terrorism activities and tactical negotiation, etc.