European External Action Service (EEAS) is something like the EU's foreign and defense ministries rolled into one. Auditors wanted to check whether the Foreign Service was effectively coordinating between third countries, the Commission, international organizations and the 145 EU delegations.

Only 53 percent of those surveyed were of the opinion that they had tools that enable the secure exchange of documents with the EU Commission. Only one of the five communication systems was found suitable by a majority - but is less secure than the others.