Sudatel was unable to maintain the fiber optic network cable for Darfur due to the war. This led to a number of Darfur states being cut off from telecommunications and Internet service.

Since mid-April 2023, the Sudanese army, led by the President of the Sovereignty Council, Abdel Fattah al-Burhan, and the Rapid Support Forces have been waging a war that has left more than 13,000 dead and more than 7 million displaced. Workers in telecommunications companies in Sudan told Al Jazeera that telecommunications. and Internet services face security and logistical problems.