Following the intervention of Apple's assistance, a resident of Pontoise (Val-d'Oise) lost four years of emails and as many memories. He decided to go to the district court. A hearing is scheduled for February 14th.
A resident of Pontoise (Val-d'Oise) decided to sue Apple in court. The reason ? According to him, the technical assistance of the brand to the apple made him lose four years of mails. The complainant appealed to Apple Care because he could no longer send mail. "I followed the instructions of the technician, who took the hand on my computer," he explains to the newspaper Le Parisien .
"There were between 4,000 and 6,000 emails that retraced family events, meetings, personal exchanges, the schooling of my son, as many memories, " the man continues. He spoke in particular of messages to which he attached particular importance: " During the attacks, dozens of American and European friends and colleagues sent me messages of support. "
A hearing in February
Contacted by email, an Apple official acknowledged the error and offered the man a commercial gesture: choose an item on the Apple site worth € 60 - enough to have a smartphone shell or a watch strap. This proposal did not really please him.
"The benefits of Apple, it must be in billions of dollars , he denounces. The tremendous assistance from Apple that I have been described as the Rolls-Royce sector removes four years of my life and offers me this compensation? He prefers to settle this dispute before a judge. A court hearing will be held on February 14th.