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McDonald's branch in Tokyo: technical malfunction

Photo: AFP

A computer malfunction at McDonald's has brought numerous branches of the fast-food restaurant chain to a standstill in Japan and other countries in the region.

However, the US company ruled out a hacker attack.

"There is a technical disruption that is impacting our restaurants," McDonald's announced on Friday.

The company is working on a solution.

According to the Japanese division, many branches are no longer accepting orders due to the interruption.

The disruption is also affecting the branches in Australia, according to the headquarters there.

The New York Times also reported on a computer system failure at McDonald's in Hong Kong, and a report in the New Zealand Herald said there are IT problems in New Zealand.

Accordingly, functions are either restricted or customers cannot place orders at all.

McDonald's operates nearly 3,000 outlets in Japan, about 1,000 points in Australia, about 245 locations in Hong Kong and over 160 restaurants in New Zealand, according to their respective regions' websites.

mik/Reuters