“It’s cold, but I wore short-sleeved shorts and reported a missing child on the subway…”

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A citizen who found a child who appears to be a missing child in a subway train reported a missing child.

However, there has been a report that Seoul Transportation Corporation and KORAIL have shifted responsibility, saying that they do not have jurisdiction over each other.

Reporter Ha Jeong-yeon reported.

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On the morning of the 19th, Mr. A, who was riding Seoul Subway Line 4 to work, was surprised to see a child.

[Mr A/Informant: It was very cold in the morning, but in short sleeves and shorts, without a mask...

The aunts grabbed me and asked a little bit, but they said something like 'My mother hit me.'] I

thought it might be a missing child, so I immediately found the subway text message number and contacted them.

We sent a message that the child seems to need help, with a picture of the child, the train number and current location.

It was from this point on that the absurd things began to happen.

At the time, Mr. A, who was passing through Line 4 Horse Racing Park Station, contacted the Seoul Transportation Corporation, but he received an answer asking him to inquire about it, saying that the Horse Racing Park Station is a section in charge of KORAIL.

Mr. A later contacted the KORAIL customer center, and this time, he received a reply asking him to contact the competent authority, Seoul Transportation Corporation.

When I first reported to the Seoul Transportation Corporation, the train was passing through Gyeongju Park Station, a section under the jurisdiction of KORAIL.

This is Namtaeryeong Station on Subway Line 4.

Starting from Namtaeryeong Station, the competent authority changes. KORAIL takes charge of up to Seonbawi Station, and the Seoul Transportation Corporation changes to the competent authority from Namtaeryeong Station.

The two organizations did not ask about the child's situation, and the subway station was not under their jurisdiction.

Angry Mr. A called both agencies, but he did not answer the phone.

In the end, citizens including Mr. A reported to the police and the child was handed over to the district.

In the SBS coverage, the two agencies came forward to explain.

He said that if there is any content such as fire, accident, or emergency patient when reporting a text message, the two organizations are discussing it as an emergency report and discussing it over the phone.