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Confusion has been going on for over a month and a half due to an error in the government's new welfare information system.

In addition, the announcement of the results of the nationwide rental housing application is being delayed without a promise due to the lack of information inquiry.



Reporter Han Seong-hee reported exclusively.



<Reporter> Lee Jung-



eun, raising two children alone, applied for emergency assistance to the vulnerable at the end of June at LH.



[Lee Jung-eun/LH Emergency Housing Assistance Applicant: I applied because I needed to vacate the house urgently, and (in LH) I was told, 'Because it is almost certain that it will pass, check out (the house) in advance'...

.]



In two months, she was told by the staff in charge that she would be able to get a jeonse loan, so she even saved a house, but there is still no news.



This is because the newly opened welfare information system is not working when the LH needs to check eligibility conditions such as income and assets.



[Lee Jung-eun/LH Emergency Housing Assistance Applicant: (To the landlord) I am constantly wasting time due to ejaculation, but if that doesn’t work, I’m worried about where I will spend the winter…

.]



And that's not all.



The announcement of the rental housing winners in 125 complexes nationwide has also been postponed indefinitely.



There are 16,000 households waiting for results after applying.



There are also vulnerable groups who have lost their way because the announcement has been delayed for over a month.



[Seoul A-gu Office Welfare Officer: In some cases, there are people who leave their luggage at the moving center first and then leave their address in a gosiwon and look for a house.]



LH side is also in trouble.



Appeals from applicants are pouring in, and we are unable to answer when we will be able to resolve them.



[LH person in charge: (Health authorities) continuously urge system normalization…

.

'Normalize from next week,' but it is delayed.]



The Ministry of Health and Welfare explained, "On the 14th, the system error was corrected, but the LH side said that it was not normalized.



[Shin Hyun-young / National Assembly Health and Welfare Member: ) We need to give a clear answer on what really is the problem and when it can be resolved.]



Welfare benefit agencies such as local governments are concerned that there will be a setback in payment on the 20th and 25th, following last month's



(Video ).

Reporting: Jeon Gyeong-bae and Yoon Hyung, Video editing: Kim Byung-jik, CG: Jegal-chan)