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After errors continued for over a month in the newly created welfare information system, it was confirmed that the government was considering a lawsuit against the developer.

However, looking at the official letter sent by the government to the development company just before the opening of the new system, it seems that the government at the time was already aware of the possibility of problems.



Reporter Han Seong-hee reported exclusively.



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A month has passed since the opening of the new welfare information system, but errors are still occurring everywhere.



[Park Kyung-min / Director of ○○ Nursing Home in Namyangju, Gyeonggi-do: Starting from the end of August (patients) entering and leaving, the staff are entering and leaving, nothing right now, at all.

I am unable to work.] This



is an official letter sent to the developer by the Ministry of Health and Welfare four days before the opening of the system.



You virtually foresee the possibility of errors.



"Even though the system is about to open, the on-site representative of the developer is not attending the meeting, and key personnel are leaving," he wrote.



"If there is a setback after the opening, public inconvenience is serious, so come up with a plan to recruit manpower and strengthen on-site management."



LG CNS, the main operator of the developer consortium, appeared in the letter of audit and apologized.



[Kim Young-seop / LG CNS CEO (Yesterday): I am deeply responsible and apologize.

I should have tested it more thoroughly in advance, but it was quite lacking...

.]



The Ministry of Health and Welfare is reviewing compensation for damages to the people who have suffered damage, and is also considering legal action against developers, including lawsuits.



It is difficult to cover all compensation costs with national taxes, so lawsuits are inevitable.



[Kang Seon-woo / National Assembly Health and Welfare Member: (With a system error) Too many socially underprivileged classes have been directly damaged.

I think the responsibility should be clearly covered so that they can be held legally responsible.]



The developer is responsible, but it is difficult for the Ministry of Health and Welfare to avoid criticism, which forced the opening in a situation where there was a high possibility of errors.



(Video coverage: Park Jin-ho, Kim Hak-mo, video editing: Lee Jung-taek, CG: Ryu Sang-soo)