On the 5th of next month, the Busan International Film Festival will be held normally for the first time in three years.

From the very first day of ticket reservation, an error occurred in the system, which caused the resentment of movie fans.

On the afternoon of the 28th, tickets for general screenings of the Busan International Film Festival were held.

Previously, the film festival sold 'advance tickets'.

It is a kind of gift certificate that allows you to reserve tickets for screenings, and has the advantage of being able to purchase at a discounted price and faster than credit card or mobile payment.

For this reason, it is said that many movie fanatics buy advance tickets in order to secure tickets for popular films.

The problem is that if you try to make a reservation with an advance ticket on that day, a message saying 'Payment amount does not match' appears and the reservation did not proceed.

In the meantime, as major screenings were sold out, complaints from those who purchased advance tickets arose.

As a result of investigating the cause, the film festival explained that there was a problem with the authentication processing function of the ticket sales agency system, and decided to proceed with additional reservations only for advance ticket holders.