Passengers' dissatisfaction with the in-flight service is pouring in, amid a sharp rise in air ticket prices as travel demand surges due to the recovery of daily life.
Recently, in online communities where a lot of travelers gather, there are articles complaining about the quality of Korean Air's in-flight service, such as 'I asked for a blanket because it was cold, and the flight attendant said sorry,' and 'There was no beer in the drink'. .
It was found that airfare has jumped 2-3 times compared to 2019, before COVID-19.
Netizens are criticizing the lack of flights in the aftermath of the corona virus, criticizing whether they save on service costs by raising the price of plane tickets enormously.
Earlier, a Korean Air employee posted on an anonymous community of employees arguing that there were insufficient in-flight items provided to customers, such as bottled water and beverages.
Regarding this, a Korean Air official explained that there is no need to load less necessary items on the plane, saying that the flight attendants seem to be confused because they are not acclimatized to the in-flight meal service after taking a break due to Corona 19.