Even after going through 'Nth Room'... Management of personal information in public offices is still 'poor'

<Anchor>

Jo Joo-bin, who spread sexual exploitation videos through SNS, was arrested two years ago.

As a result of the investigation, it was revealed that her social worker stole the victim's personal information and handed it over to Jo Joo-bin.

So, the law has been changed to require more thorough management of personal information in public offices, but now, two years later, we will see what reporter Ha Jeong-yeon reported and continue the story.

<Reporter>

Mr. A, a social service worker at a district office in Seoul, was put into the task of paying the Corona Living Subsidy exclusively for public officials in August of last year.

The first thing I was handed over was the administrative system accredited certificate ID and password of the public official in charge.

[Mr. A/Social service worker: When you apply for (subsidy), you need a copy of your resident registration.

There is a system that you can look up, and family relationships and home addresses are all displayed.

We use public officials' accounts.]

If you know the name and date of birth of the person infected with Corona, you can view a copy of resident registration.

[Mr./Social Service Agent: For example, a celebrity has contracted Corona. If there is news like this, you can find out the address by typing the person’s name and date of birth.]

Social worker who works for tax levying on waste disposal at a district office in Gangwon-do Agent B.

The civil servant account in charge handles sensitive personal information such as the civil service number and address of the civil servant as well as records of delinquency and job loss, and uploads electronic payment directly.

[Mr. B/Social Service Agent: Actually, what I'm doing now must have been listed under another public official's name on the job classification table.

I just take his stamp, too.]

A public institution that manages rental housing even checked the tenant's mental history, said a social worker.

[Mr. C/Social Service Agent: Naturally, I come across information about the resident, but I am in a situation where I can find out whether this person is mentally ill or not, because I have to help with the contract.

] They are absolutely illegal.

Immediately after the nth case, in which it was revealed that social service personnel stole personal information from victims of sexual exploitation, the law in June 2020 was amended to share or transfer the right to access information systems to social service personnel. You will be fined as follows.

The social service workers whom the reporters met said that this happened at the site where they were trained to say that accessing personal information is illegal.

(Video coverage: Kim Tae-hoon, Choi Jun-sik, Yoon Hyung, Video editing: Lee Seung-jin, VJ: Roh Jae-min)

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<Anchor>

[Reporter Ha Jeong-yeon: You will remember the case of Lee Seok-jun, who went to the house of a woman who was under protection in December of last year and killed her family.

An official from the Gwonseon-gu Office in Suwon, using his car tracking authority, handed over the victim's address to the Heungshin Office, and this information was passed on to Lee Seok-jun.

Later, in the course of the investigation, two other Gwonseon-gu officials were charged with leaking personal information using their primary inquiry authority.

There was a report that social workers were handling personal information with one of them ID and password.

Let's start by hearing the stories of the social workers who reported to us.

]

[Mr. D/Social Service Agent: I was able to enter two places: Travis, a tracking system, and the Saeol administrative system, which can be done collectively by public officials.]

[Reporter Ha Jung-yeon: Even after the Lee Seok-jun incident, the work of social service personnel continued. After the Suwon city inspection, the police search and seizure proceeded, and it was only then that it was stopped.

Even though the law has been amended, we have recognized through the tip that illegal practices are still there.]

[Reporter Ha Jeong-yeon: Experts emphasized that when such an incident occurs, not only the individual who committed the illegal act, but also the organization hosting the management

should be held accountable.]

All Buddhas are assigned roles.

But it doesn't do that.

Not only the person who leaked personal information, but also the department in charge of managing it, checks for any violations and returns a penalty…

.]

[Reporter Ha Jeong-yeon: Social service personnel are playing a role in supporting social service work and administrative work. There are regulations like this.

However, the social service workers interviewed with us testified that they are in charge of the duties that public officials should be doing in terms of division of duties using their own authority.

For this reason, experts point out that it is necessary to strengthen the management and supervision system, such as conducting a full government investigation on the handling of personal information and checking it at any time.

Social service personnel are serving in the military and have to follow the instructions of the officials they manage, so a system to monitor them is even more necessary.]

(Video Edit: Lee Seung-jin)