The OCU recommends requesting a router change every three years to improve connection speed

The

(

) has recommended this Wednesday that citizens request a change of

after three years of use to improve connection speed.

A study carried out by the firm reveals that an old

registers connections five times slower in download and three times in upload than a new device.

OCU

considers that, if the contracted speed is far from what is received, if the Wi-Fi is frequently disconnected or if there are stoppages in the viewing of videos or communications, the consumer must notify the operator so that it reconfigures the

's channels or updates the

.

If the operations do not work, the entity considers that it should be exchanged for a new one if the new three years have elapsed since its installation.

In addition, the organization has asked the Government to follow the measures of

and

that allow the consumer to install their own

with the configuration provided by the operator.

Conforms to The Trust Project criteria

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