As the number of confirmed cases increased so rapidly, the number of people being treated at home also exceeded 300,000 for the first time.

The government has been managing at-home treatment subjects

by dividing them into high-risk and general patients since last week, but there is still a lot of confusion in the field. 

Reporter Park Soo-jin reported.

<Reporter> This

is the home treatment counseling center of Suwon Hospital, Gyeonggi-do Medical Center.

About 450 people in the high-risk intensive care group are called twice a day to check their health.

[Nurse in charge of intensive care group: The larger number is the oxygen saturation level, so it only needs to be 95 or higher.

If it goes below 95 by any chance, please contact us immediately.] We

are also in charge of general patient counseling.

At the hospital, 48 nurses are in charge of telephone consultations for at-home care patients.

One person is providing more than 80 consultations a day on average, and as the number of confirmed cases increases, the number of telephone consultations continues to increase.

There are also numerous complaints calls.

[Lee Jeong-heum/Nurse in charge of general management group: Usually, we contacted us as soon as we were confirmed.

He said that he had not received any contact from the public health center...


There are cases where the registration or classification of confirmed cases at the public health center is delayed, and the treatment time is missed.

[Lee Su-jeong/Head nurse in charge of home treatment: It’s already all ill, and after that, we call too many times.]

[Kim Deok-won / Gyeonggi Medical Center Suwon Hospital Medical Department: In fact, cases of serious patients are omitted, so pneumonia is found (come to an outpatient treatment center) or hospitalization is recommended.]

Neighborhood hospitals and clinics with few manpower It's even harder.

[Oh Jae-guk / Director of Otolaryngology: The system has to be made according to the system, the phone has to be made according to the phone, and the treatment has to be done according to the medical treatment, so it is really difficult.]

One week after the implementation of the new home treatment system, it is urgent to prepare supplementary measures to cope with the explosion of confirmed cases


(Video coverage: Seol Seol-hwan, video editing: Park Ji-in)