Zhongxin Finance, January 14 (Reporter Wu Tao) According to the report released by Ele.me on the 14th, Ele.me said that it will resolutely implement the requirement of "algorithmic selection" and will never be guided by the strictest algorithm and the lowest time limit.
Image source: Screenshot of the report released by Ele.me.
Ele.me said that the continuous governance of algorithm rules, security and fairness are the direction of continuous optimization.
For example, the minimum delivery time is not used.
All estimated delivery times within short distances must not be less than 30 minutes.
In cities with complex terrain or special traffic, the estimated delivery time should not be less than 40 minutes to avoid excessive pursuit of speed.
The report also said that Ele.me matches flexible delivery times.
In some complex delivery scenarios, such as heavy rain, sand and dust weather, temporary road control, slow delivery of meals by merchants, and inability to contact customers, Ele.me automatically matches flexible delivery times for riders.
"When the dispatching system senses that the local capacity pressure is too high, such as a big promotion, it will automatically trigger the protection plan. When a sudden abnormality occurs, the rider can also apply for matching flexible delivery time through manual reporting to ensure Safe," the report said.
Ele.me also said that it will comprehensively sort out the current situation of rider employment and establish a rider employment account.
Urge service providers and riders to determine labor relations and fulfill employer responsibilities in accordance with the law.
Ele.me prohibits inducing or forcing riders to turn into individual industrial and commercial households in any form to avoid the responsibility of the employer, and strictly abide by the relevant national laws and regulations and the compliance requirements of relevant departments in various places.
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