Hackers empty 2,000 Robinhood trading app client accounts

A hacker in front of his screen.

(Illustration) -

About 2,000 Robinhood Markets clients were victims of a hack into their account, reports 

relayed by

.

The online broker confirmed the information on Thursday indicating that a "limited number" of accounts were affected.

The hackers emptied the accounts of their victims.

Some of them had put all their savings there.

According to the American company, this hack does not call into question the security of its platform.

The hackers would indeed have siphoned off the accounts by hacking into customers' mailboxes.

A scenario questioned by some victims who had implemented a two-level security, as recommended by Robinhood Markets.

Unreachable customer service

Many complaints were made on social networks, considering that this cyberattack had been very poorly managed.

The main complaint concerns the responsiveness of Robinhood Markets.

While some clients received alerts that their accounts were emptying, they were unable to reach the broker.

The broker responded that he takes the security of his clients' accounts "very seriously".

These will be contacted shortly to secure their precise Capital holdings.

Robinhood had already encountered technical problems last March, frustrating many clients who were unable to make investments.

Last August, new technical problems had affected this company like several brokerage houses.

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