- Networks: Foxes, stress and guns for fear of retaliation: this is how Facebook moderators live
- Covid-19: How Facebook will act against those who share or see "harmful" messages
Facebook has reached an agreement with its content moderators in the United States for which it will pay 52 million dollars to compensate them for the problems associated with their work, which caused many of them to have sequels. Each of these employees - current and past - will receive a minimum of $ 1,000, which could be more if they developed post-traumatic stress or similar conditions.
The conditions of the moderators, whom Facebook subcontracts through other companies, were denounced at the beginning of last year, when it was discovered that they received very low wages and had to constantly expose themselves to violent content with images and videos of suicides, murders, animal torture or rapes.
As reported by several of these workers at the time, they could hardly take breaks, they did not have specialized teams of psychologists and the stress caused several of them to end their leave. In one specific case, one of the employees claimed to go to his armed post and many others used drugs .
From now on, the situation will improve somewhat, since all workers who are exposed to this content daily will be able to have a weekly therapy session and those who experience a crisis will be able to access a specialist in less than 24 hours. In addition, group therapy sessions will be created each month.
Based on this agreement, as reported by The Verge, 11,250 moderators will receive compensation of $ 1,000 and lawyers believe that approximately half of them could access a greater amount for health problems or related addictions. Thus, if they are diagnosed with depression or stress they will get an additional $ 1,500, while if they suffer more than one of these illnesses they could qualify for up to $ 6,000. Other additional damages could increase the amount to $ 50,000 .
Likewise, Facebook is committed to improving the tools it uses in this process to reduce the impact that content has on who should moderate it. Thus, videos will be viewed in black and white and will start without audio by default, a change that should reach 80% of workers by the end of the year.
This specific case began in September 2018, when a former moderator, Selena Scola, sued the social network after developing post-traumatic stress as a result of her work. Several employees joined this lawsuit, which claimed that the company had failed to take steps to create a safe workspace by turning to subcontractors.
In accordance with the criteria of The Trust Project
Know more- United States
Covid-19This is how Facebook will act against those who share or see "harmful" messages
RedesFacebook deletes the false accounts that praised the Government but does not reveal its authorship
Read 11 books to understand the threats and opportunities that technology brings us