A Westin hotel (Starwood / Marriott group) in New York. - Mark Lennihan / AP / SIPA

Marriott International announced on Tuesday that it had been the victim of a major hacking operation. The personal data of 5.2 million people may have been stolen. Among the potentially accessible information are names, first names, postal and email addresses, telephone numbers, loyalty program numbers, employers and customers' dates of birth, the hotel group said in a press release.

Marriott opened an investigation

"For each of the persons concerned, all of this data was not necessarily present" in the pirated database, says Marriott. The company says it has launched an investigation. She says there is "no reason to think" that credit card, passport, driver's license and identity card numbers have been hacked by hackers.

According to the press release, the hacking started in mid-January 2020 and was detected in February. Individuals using the identifiers of two employees of a franchised establishment have managed to "access an abnormal amount of customer information".

A precedent in 2018

As soon as this fraudulent activity was discovered, the two accounts were deactivated and the authorities were notified. The company contacted the people affected by this leak by email and set up a dedicated website.

In November 2018, Marriott had previously revealed that it had been the victim of data breaches involving 500 million of its customers. The hackers had notably accessed 5 million passports registered in the group's bases.

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  • Hacker
  • High-Tech
  • Piracy
  • Personal data
  • Hotel