With the pandemic, the number of fake news, false testimonies and conspiracy theories has exploded on the web. Social networks are also widely involved in their dissemination. To fight against this false information, the World Health Organization has set up a chatbot on WhatsApp.
The objective is to answer the questions of the world population by transmitting the right information concerning the pandemic and its evolution. The chatbot is accessible to everyone, but only in English at the moment. Just send “Hi” for free to WhatsApp to the following phone number +41 79 475 22 09 to start chatting with the WHO chatbot.
Safe and relevant information
The user will then receive a list of proposals related to the coronavirus, in particular the latest figures from the pandemic, the procedure to protect oneself from the virus, etc.
“This service is free and will answer the most common questions about coronavirus. It provides reliable and relevant information on how to prevent its spread, as well as travel advice, or elements to deconstruct some myths around the virus, and much more, "said Facebook, owner of WhatsApp, who took part in the WHO project.
"Digital technology gives us an unprecedented opportunity to bring vital health information to the viral stage and disseminate it faster than the pandemic, which helps us save lives and protect vulnerable people," enthused. WHO Director-General Tedros Adhanom Ghebreyesus.
The service should soon be available in other languages, especially French.
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