The Dutch website of money exchange office GWK Travelex has been online for a week since the company was struck by hostage software. At the end of January it became possible for visitors to the British website to exchange money online, but websites in other countries were temporarily unavailable.
After the ransomware attack, Travelex reported in recent weeks that the website was not available due to "scheduled maintenance". As a result, visitors could not place an order for foreign currency online and had to divert to a physical location of the exchange office.
Due to digital hostage-taking, the company was forced to throw the systems offline. After the internal systems, the websites were also made accessible to customers again last week.
Travelex was struck by hostage software called Sodinokibi. The ransomware encrypts systems and then asks for ransom to release them again. It is unclear whether Travelex has met that requirement, or whether the company was able to release the systems in another way.
The investigation into the cyber attack is still ongoing, Travelex reports on the website. The London police have launched a criminal investigation into the digital hostage.