Industrial Intelligence and Robotics topped the agenda of Hitech Dubai 2019, the largest hospitality technology exhibition for hotels in the Middle East, organized and hosted by Hospitality Financial and Technology Professionals and fit for the Dubai Tourism Board.

Managing Director Prologic, Amlan Ghoz, led a thought-provoking panel discussion on "Business Intelligence through Industrial Intelligence and Robotics", bringing together leading experts to share their insights on the industry. Laurent A Fawnil, Chairman of the Advisory Board of Hitech Dubai, Senior Vice President, Operations and Development for the Middle East, Africa and India at Swiss-Belhotel International;

It is estimated that by 2030, industrial intelligence could contribute about $ 320 billion to the Middle East economy, or about 11% of GDP. The UAE has an opportunity to be a major player in the new global digital economy, with its early investment in industrial intelligence and seeks to contribute nearly 14% of GDP in 2030. Industrial intelligence is making great advances in all sectors of the economy including hotels.
Laurent A. said. “Artificial intelligence plays an increasingly important role in the hotel industry, mainly because it can perform tasks that are traditionally carried out by humans at any time of the day,” said Wawnell. When it comes to direct messaging and online chat services as well as data analysis.

“The future world of AI and robotics will probably have a much greater impact than we can expect today. One of these key advantages is 'permanent operational organization' by enabling automation, '' he said. .

Asked whether artificial intelligence and robotics would erode employment, Vavnell said: “With technological discoveries, the tasks performed by humans and machines are certainly undergoing tremendous changes. While robots and algorithms improve productivity and efficiency in existing jobs, Will create a number of new jobs in the future. "