Good, beautiful, cheap, reliable, durable ... These are some of the features that we ask of technological devices when we buy them . However, the expectations we have about a computer, mobile phone or television are not always met and we discover that what we have paid for does not work as well as we expected.
Before making a considerable expense it is very important to know the opinions of other users before buying any technological product .
Therefore, the OCU has prepared a new edition of its survey of reliability and satisfaction of technology in which 67,700 consumers from Spain, Portugal, France, Belgium and Italy have participated, which have evaluated with which brands of companies they are happier and manufacturers that tend to suffer more breakdowns.
The normal thing is that, when buying a product, the level of reliability and satisfaction when buying a technological product are related are more or less on par. "What would make sense that it would offer excellent performance, but it would spoil every two times three? Even so, and if you take a look at the results of our survey, you will find some exceptions such as, for example, Nordmende TVs, which have a high reliability score, however users are not very satisfied with them. But, as we have already said, this is not usual, "they say from the OCU.
The most reliable and satisfactory mobiles
The maximum possible score is 100 points .
Oneplus: 85
Leeco: 83
Xiaomi: 82
CAT: 81
Google: 79
Apple: 79
Honor: 79
Blackberry: 79
Umidigi: 78
Huawei: 77
Lenovo: 77
Asus: 77
Vernee: 76
Cubot: 76
Ulefone: 75
Meizu: 75
Samsung: 75
Microsoft: 74
Nokia: 74
LG: 73
Sony: 73
Homtom: 72
HTC: 71
Vodafone: 69
Doro: 68
Zopo: 68
Energy System: 67
Acer 63
Orange: 62
Among the most common problems, mobile owners especially complain about battery failures (27%) and touch screens (23%). Breakdowns that Orange models frequently suffer and that would justify their position at the bottom of the table. Huawei also, despite obtaining 4 stars in reliability, is among the brands that suffer most incidents, although these are of minor importance (battery charger, GPS and memory card reader), according to the results of the survey OCU.
The most reliable and satisfactory televisions
Loewe: 83
Hannspree: 81
Panasonic: 80
Sony: 79
Samsung: 79
LG: 79
Phillips: 77
Sharp: 76
Toshiba: 76
TD Systems: 76
Changchong: 73
Q. Bell: 73
Daewoo: 72
The most common failures in televisions happen on the remote control (22%) and on the screen (18%).
The most reliable and satisfactory laptops
Apple: 82
Clevo: 79
MSI: 77
Dell: 76
Samsung: 75
Asus: 74
Lenovo: 74
Toshiba: 74
Microsoft: 73
Fujitsu: 73
HP: 73
Sony: 73
Acer: 73
E Machines: 72
Packard Bell: 72
LG: 65
Airis: 59
Batteries (32%) and hard drive failures are the most common computer problems, followed by problems with the power supply (21%) and the keyboard (20%).
The most reliable and satisfactory tablets
Apple: 81
Chuwi: 78
Amazon: 78
Huawei: 78
LG: 77
Samsung: 76
Lenovo: 76
Dell: 75
Google: 74
Sony: 74
BQ: 73
TElecast: 73
Microsoft: 72
Asus: 72
Toshiba: 70
HP: 70
Motorola: 70
MEdion: 70
The most common failures in tablets usually occur on the touch screen (22%), followed by the battery (22%), the charger (21%) and the monitor (19%).
The most reliable and satisfactory cameras
Leica: 86
Pentax: 81
Almost: 81
Sony: 79
Nikon: 79
Canon: 79
Panasonic: 79
Fujifilm: 77
Olympus: 77
Kodak: 77
Samsung: 77
Ricoh: 74
HP: 73
On average, digital cameras are the technological products that have a better score in terms of reliability. The most common faults usually occur in the battery (18%), in the shutter (15%), in the memory card reader (14%) and in the buttons (13%).
According to the criteria of The Trust Project
Know more- Sony
- Samsung
- Asus
- Lenovo
- Microsoft
- Huawei
- Acer
- Portugal
- Vodafone
- Xiaomi
- France
- Amazon
- Belgium
- Spain
- Italy
- Nokia
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