14 percent of all Dutch consumers refuse to use speech assistants such as Alexa and Siri for privacy reasons, Telecompaper writes on the basis of its own research.
A third of all Dutch people now use such smart assistants (34 percent). 8 percent do not know what a speech assistant is. It is also striking that, according to Telecompaper, speech assistants are used more often by men (41 percent) than women (27 percent).
Alexa, the speech assistant from Amazon, and the Google Assistant became discredited in recent months when it turned out that employees of both companies received and listened to voice recordings from users of the speech assistants.
These recordings were then written out and used to improve the speech assistants. The voice recordings were made anonymous beforehand, but could still contain personal information.
Officially, these voice assistants only record audio if they are activated with a voice command. Last week, however, it turned out that the Google Assistant sometimes also sends voice recordings without command, among other things to Dutch-speaking analysts, according to the Flemish news channel VRT NWS .