According to the website of the German club, the North Rhine-Westphalia Ministry of Health has rejected the request for admission of fans.
The meeting will take place on October 28 in Dortmund at the Signal Iduna Park stadium.
The beginning is at 23:00 Moscow time.
Earlier, Sergei Semak said that Malcolm and Serdar Azmun would not help Zenit in the match against Borussia.