NTT DoCoMo, au's KDDI, Softbank, and Rakuten Mobile's four mobile phone companies have decided to extend the payment deadline to users in areas where the Disaster Relief Act was applied in the quake.
In addition, NTT DoCoMo, KDDI, and three major SoftBank companies ▼ broke due to evacuating from their homes and other fixed-line phones, basic charges for home Internet services, and ▼ submersion. The company plans to reduce or free mobile phone repair costs.
In addition, NTT East will also provide users in areas to which the Disaster Relief Act has been applied due to this earthquake if they cannot use the service due to ▼ extension of payment deadline or ▼ evacuation from their homes. It means taking measures such as reducing the basic charge or making it free of charge.