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Citizens are pushing for speed: Trade fair: digital offers of the administration still too complicated

2019-10-22T12:06:40.041Z

TIME ONLINE | News, backgrounds and debates



Berlin (dpa) - According to a recent study, two-thirds of the population (66 percent) trust their city administration in dealing competently with digitization. However, every second German citizen (56 percent) says that his city is not digital.

These are the results of a study presented by digital association Bitkom at the opening of the "Smart Country Convention" in Berlin on Tuesday. At the fair, around 100,000 representatives from politics, administration and industry will come together until 24 October to explore the opportunities and solutions of digitization.

According to the representative study commissioned by Bitkom, 69 percent of respondents demand that their city council enforce digitization. Above all, when it comes to housing, administration, traffic in safety and the environment, people see a need for action.

"The city councils must now live up to the reliance on the population," said Bitkom President Achim Berg. Quality of life and attractiveness of the location could thus be increased. However, the municipalities would need the necessary money, know-how and a close exchange with the local economy and the citizens.

The Federal Government has set itself ambitious goals, said Günter Krings, Minister of State of the Ministry of Interior to the opening. The digitization of infrastructure, work and education creates great opportunities and is part of the solution to create equal living conditions in rural areas.

The online access law will also ensure that within a few years, the administrative services of the federal government, federal states and municipalities will also be offered digitally. And with a legal right to fast internet by 2025, the federal government has set the course for a better infrastructure.

A large majority of 89 percent would wish, according to study of the Bitkom, if the application for, extension and sending about the passport or identity card automatically. Eighty-four percent would like to handle administrative matters digitally, for example by changing their residence or applying for child benefit.

Currently, however, the digital office is "in the queue," said Berg. Many available offers are still unnecessarily complicated. "What we need are nationwide standards so that the digital bike is not always reinvented in 11,000 communities."

Even with many good examples of digital success, Berg still sees a lot of room for improvement - and demands courage and zest for action: "The little sister of lethargy is also good." Digitization, especially in rural areas, opens up the opportunity to overcome distances - in medical care, education or work.

The Smart Country Convention wants to provide a platform for brainstorming and exchange. The fair takes place since Tuesday for the second time in Berlin. This time Lithuania is the official partner country. "It's worth taking a look at Lithuania, where the citizen service has long been online and is of course used by people," said Berg. Unlike in Germany, there is "online standard for the administration and offline the absolute exception".

The fair is aimed at representatives of the federal government, federal states, districts, cities and municipalities as well as municipal companies. A congress, an exhibition with this time 150 participants as well as Workshops and further education arrangements place solutions for the digital administration of public services in the center.

From the entrepreneur side, Deutsche Telekom, SAP and Bechtle participate in the fair. As an institutional partner, the German Association of Towns and Municipalities, the German Association of Cities and the German County Association are partners. The Federal Ministry of the Interior is also represented with a stand. For Wednesday, a visit from Interior Minister Horst Seehofer (CSU) is expected.

Source: zeit

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