Two young men armed with handguns entered the agency around 9:15 a.m. The criminals gained access to two ATMs, taking care to neutralize the camera installed on each of them.
One of the dispensers, full, contained 77,000 euros. The mobile phones of the two kidnapped employees were confiscated during the robbery and then returned after being cleaned with hydroalcoholic gel to erase the fingerprints. The video surveillance recorder disks were also stolen. The employees, who overheard a telephone conversation, estimated that a third accomplice could be waiting outside.