Old photos saved in 2014 and 2015 in the

Google Photos

cloud show damage such as watermarks and lack of color in some areas.

The technology company is already preparing a solution to restore this problem, which is

affecting the quality of the images

.

It also confirms that this bug has no impact on the original photos.

The main sources of complaints have been concentrated in Google forums and on Reddit.

Users claim that after a few hours, many photos have been fixed, but others

have disappeared without a trace.

The problem affects both the

mobile versions of iOS and Android

as well as the web, being a general failure in the service.

It doesn't matter what device the photo is viewed on or downloaded to.

They have been tested with different operating systems, both desktop and mobile

, including Android 13, Android devices, iOS

or even Mac and Windows computers.

But in all cases exactly the same thing happens.

Conforms to The Trust Project criteria

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