The Rent Assessment Committee has been struggling for years with increasing arrears.

As a result, tenants and landlords are less and less often invited to hearings and much more judgment is based on paperwork.

This new method would particularly affect vulnerable tenants, members of the Rent Assessment Committee warn in an internal report, in the hands of research

platform Investico

.

The new working method of the national government body, which intervenes in conflicts between tenants and landlords about, for example, a leaking roof or overpaid rent, is the result of ever-growing gaps in the budget.

This would have led to major backlogs.

Where the budget was still 23 million euros ten years ago, it is now only 14 million euros.

In the same decade, 34 of the 49 locations where citizens were heard in court were closed.

In order to circumvent money problems and work more efficiently, citizens are therefore less and less often invited for a session.

This has reduced the backlog, but the quality of the service would have deteriorated considerably.

According to the report, the method is "unlawful", "unsustainable" and is contrary to "fundamental requirements of adversarial procedure".

According to committee members, the paper reports are often insufficient to make a good decision.

Chairman of the Rent Committee Asje van Dijk denies to

Investico

that the quality has decreased or that there is a lack of hearing both sides.

Nor would the backlogs have been the result of the shrinking budgets.

Keywords: tenants, result, the rent assessment committee, report, rental committee, methods, members, arrears, landlords, hearings, investico, backlogs., body, working method, paperwork