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Frankfurt / Berlin / Essen (dpa) - Deutsche Bank customers may have to prepare for longer waiting times for telephone inquiries to the financial institution in the coming days.
Verdi has again called on the call center workers in Berlin and Essen to go on warning strikes.
With the strike from this Saturday (19.12.) To next Wednesday (23.12.) The union wants to increase the pressure in the collective bargaining negotiations that have been going on since July for the approximately 650 employees of Deutsche Bank Direkt GmbH at the two locations.
Even in the fourth round of negotiations last week, no agreement was reached, Verdi justified the strike call on Friday.
The union is demanding six percent more salaries for employees retroactively from April 1, 2020, but at least 150 euros.
In addition, the union wants to enforce a choice between money and free time and the introduction of a 13th month salary.
According to Verdi, the employer side has offered 1.5 percent more money from November 2020 and a further increase of 1.5 percent from January 1, 2022.
"That is not negotiable," said Verdi negotiator Roman Eberle.
"Since we have already passed four rounds of negotiations, it is clear that we cannot achieve improvements at the negotiating table alone."
There had already been warning strikes in September.
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The collective wage agreement expired at the end of March, but the start of collective bargaining was delayed until summer due to the corona pandemic.
In addition to telephone customer service, the tasks of DB Direkt also include direct sales of selected Deutsche Bank banking products.
Announcement Verdi December 18, 2020
Announcement Verdi 15.9.2020
Verdi to Deutsche Bank