Dubai Roads: Closing and modifying business hours for “happy customers”

Dubai Roads and Transport Authority has announced the closure and amendment of working hours for customer happiness centers, from today to the ninth of April, subject to amendment and change, within the framework of the “national sterilization program” implemented by the Ministry of Health and Community Protection and the Ministry of Interior, as well as the precautionary and preventive health and proactive measures that Taken by the authority to deal with the emerging corona virus (Covid 19), and to activate the provision of services to customers through electronic and smart channels.

The working hours for the Happiness Centers in Al Barsha and Deira will be adjusted, starting from eight in the morning until five in the afternoon, and the joint authority centers with the Dubai Municipality in Al Aweer, Al Manara, Al Kifaf and Al Tawar will be closed, as well as closing 12 service providers centers, including the following centers: Al Shirawi and Kars Al Mamzar, Speedtv, and registration centers in the Discovery Gardens area, the Arab city, Al Twar, Wasel centers in Al Jaddaf, Al Arabi Center, Wend Al Hamar, a special center in Al Barsha and Al Mizhar, and a comprehensive center in Al Muhaisnah.

During the same period, the working hours of 15 service centers centers will be modified, starting from eight in the morning until four in the afternoon, and include the following centers: Auto Pro centers in the Satwa and Al Mankhool regions, registration centers in the Qusais, Al Barsha, Al Warsan, Motor City, Al Awir, Jebel Ali Hatta centers, and Shamil centers in The regions of Al Hudaiba, Al Qusais, and Nad Al Hamar, the Integrated Center in Al Quoz, Tammam Al Kindy, and the Kars Center in Deira.

It is worth noting that on March 22, the Authority closed the Customer Happiness Center in Umm Ramool.

It called on customers to use electronic and smart channels to accomplish their transactions easily and easily, and also called on the customers happiness centers and service providers centers to cooperate with the centers staff, and leave the adequate distance between the customers (physical distance).