Emirates Airlines has taken more additional steps, which exceed the requirements and regulations of the industry, to ensure the health and comfort of its customers, and give them confidence and reassurance when planning their trips, in the wake of the latest developments in the spread of the "Covid-19" virus around the world.
All Emirates aircraft that depart Dubai are subject to precautionary measures, including thorough cleaning and sterilization of passenger compartments. After the latest medical discoveries stated that the "Covid-19" virus is mainly transmitted by contact, the focus of "Emirates Airlines" on cleaning and disinfecting the surfaces of passengers and crew.
Emirates Airlines uses environmentally friendly chemicals that are certified to eliminate viruses, germs and fungi, leaving protective layers on the surfaces for a long time, and will prevent any further contamination with the virus.
The cleaning process includes a comprehensive survey of all surfaces, from windows and tables, personal video monitors, armrests and seats, seat controls, ventilation openings, cabin cabinets to the cabin, to bathrooms, corridors, and the comfort areas of the crew, in addition to other routine procedures, such as changing Headrest seat covers for all seats, replacement of prints, floor cleaning.
The completion of cleaning and sterilization operations for a Boeing plane to prepare for the trip requires a team of 18 people, who work an hour, while the Airbus A380 requires a team of 36 workers. On average, 248 aircraft are subject to a comprehensive cleaning and sterilization process in Within 24 hours.
But if it turns out that a plane has transferred a suspected case or a confirmed case with the "Covid-19" virus, the Emirates Airlines procedures will subject the plane to a deep cleaning and disinfection process, which takes between six to eight hours, and includes spraying the interior with disinfectants, and replacing covers Seat cushions and cushions are in the affected area, and cabin air filters are also replaced.
It is noteworthy that all Emirates aircraft are equipped with HEPA air filters capable of removing 99.97% of viruses, germs, fungi and dust, which makes the cabin atmosphere clean, safe and comfortable for passengers and crew.
Maintaining the membership tier
Emirates Skywards offers more flexibility to its members affected by the spread of the Corona virus, due to travel restrictions and reduced flight numbers. Platinum, Gold and Silver members can maintain their categories by reaching 80% of the travel requirements of each category between March 31 June 30, 2020. In addition, members who booked their flights between March 1 and June 30, 2020 benefit from a 20% increase in category miles.
Monitoring and response protocols
Emirates puts the safety and welfare of its customers and employees at the top of its list of priorities, since last January it activated its emergency response team to monitor the daily developments related to the spread of the Covid-19 virus, and continuous communication with the relevant health and regulatory authorities to ensure appropriate measures are taken .
Emirates Airlines continues to work closely with all its partners and industry-related bodies, to ensure that the safety, comfort and well-being of travelers on its flights are constantly maintained.