Finally, the Ministry of Justice launched the Smart Lawyer System, providing free electronic legal advice to members of the public around the clock, raising cases free of charge to those who are unable, and providing many judicial services to lawyers, as well as the possibility of filing a complaint against any lawyer.
She stated that the smart lawyer system is an electronic system, and a smart application is available on all browsers and smart devices, securing a package of electronic services for lawyers and members of the community, so that it saves time and effort for the lawyer by submitting applications electronically and following them through the system, which is an effective communication platform between the lawyer and the ministry , And helps facilitate the procedures for implementing the service by the concerned team in the Ministry.
The system allows the public to register and obtain a personal account and a control panel that enables it to submit requests, know its status and communicate with the system. The general user can benefit from many services, including searching for a lawyer by degree and emirate, searching for a court and filtering by emirate.
It also provides via the "Online Advisor" service, a platform for communication between lawyers and the public to answer their legal inquiries around the clock, where the lawyer registers in the service, and the general user enters the system, and the user chooses the lawyer, based on his information and available experience, and communication is made through the system between The lawyer and the user, and the lawyer answers the user's legal inquiries.
Through the “Legal in Your Own” service, the system provides the ability to provide legal services to those who are unable to pay, whereby the lawyer who wants to help register for the service, the user fills out a legal request in your assistance, the user raises all the case's information and information, and chooses the appropriate lawyer system, When the lawyer agrees, all case information is sent to him, and the requesting user is informed of the lawyer’s name.
The system provides lawyers evaluation services, through two types of evaluation, which are the general evaluation by the public and the special evaluation by the judges, where anyone who has an account in the system can evaluate the lawyer, and this evaluation affects the general evaluation of the lawyer, but for the evaluation of the judges, he can The system administrator sends an electronic questionnaire to the judge to evaluate the lawyer’s performance via e-mail. The judge can respond to the questionnaire electronically through the system, and express his opinion that is added to the opinion of the rest of the judges. The system manager can view these questionnaires and learn the results of each of them and obtain the judges ’comments on each Lawyer.
The system provides many services for lawyers, where the lawyer can view his electronic card that contains the registration number, date, classification of the lawyer, and contact information. He can also view all his data through the personal file, and provides a smart control panel for the lawyer through which he can access all his data. Personality, managing the electronic profile and uploading the identification documents, accessing all the submitted applications and knowing their status, responding to the requirements from the Ministry, accessing electronic payment information, accessing invitations to delegation and decision-making.
The system also provides a smart assistant for the lawyer to remind him to renew his registration before it expires, and to remind him of the need to download the identification documents when they expire, to respond to unfulfilled requests, appointment dates, send notifications via e-mail and text messages, and send reassign requests according to priority.
It also provides a package of electronic services for the lawyer, namely: a certificate for whom it may concern, renewal of registration of a lawyer, registration of a lawyer before the Federal Supreme Court, registration of a lawyer based on experience, the addition of a lawyer to the reassignment record and the appointment of a lawyer in a case, the transfer of a working lawyer to a non-working, the transfer of a lawyer Not working to working, changing the work office, choosing the work office, and opening an office.
The system also provides the service of assigning a lawyer in a case, whereby the employees in the prosecution services can conduct the assignments through an employee account through which the system is entered, and the lawyer can view all the cases of assignment and know the status of each of them.
It was also linked with the Ministry of Finance electronic payment gateway, so that the lawyer can pay directly through the application using the e-dirham card, or any type of credit card.
Connect with the happiness index
The Ministry of Justice confirmed that the "smart lawyer" system provides the basic building block for fully digitizing legal work, and establishes the ability to link with other legal agencies and courts, transparent access to data, and easy communication with the public. By linking all services with the happiness index for the Presidency of the Council of Ministers, all lawyers can evaluate electronic services immediately after submitting them, and the results appear in the statistics of the Presidency of the Cabinet about the customers ’satisfaction with the services provided, thus ensuring the transparency of the results.